Wonderful Sent Wrong Item Do I Have To Return
And if the buyer demands a return label did you know if the seller refuses then they would have to open a case to get a refund because the seller wouldnt have to refund or replace with the right item until the wrong item was returned.
Sent wrong item do i have to return. To improve your help experience please sign in to. Unfortunately unless you can agree otherwise with the seller youll need to pay the return postage including signature on delivery yourself just like any other snad item. Remember that if youre trying to return an unwanted item purchased online you have additional statutory rights to return it under the Consumer Contracts Regulations.
I contacted them by email saying I received the wrong items and asked them how to proceed to return the items I received. So this situation was made horribly worse by the post office and thats why she is mad. Well what if it is wrong or you return the item what can you do to claim back the charge challenge it or not pay it in the first place.
1 item advertised on Facebook. If one of the items you received isnt what you ordered please send it back to us and well refund you if its incorrect. You must offer a full refund if an item is faulty not as described or does not do what its supposed to.
A month ago If the seller has sent you the wrong item the normal thing to do would be to open a case under eBays money back guarantee. If you mail the wrong item the first thing should be either to immediately mail out the correct item if you have it orimmediately refund the payment for the correct item if you dont have it messaging the Buyer about each situation. The seller would send you a prepaid label to return it and you would receive a full refund.
If you do this youll get all the money originally paid including original 250 pp costs refunded presuming you paid by paypal Now to trolling as a concept. You are right. In a case eBay would have them return it for a refund.
Ive never had to deal with a customer keeping the wrong shipment items and thats what I want to talk about. If you want the incorrect item returned to you you need to send a pre-paid return label immediately. Under the DSR you are not obliged to return the item but must take care of it and allow the company to pick it up.